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About US

Terms of Service

Last updated: 2026/7/9

These Terms of Service ("Terms") govern your use of the websites and customer service channels operated by Taiwan Share House Co., Ltd. ("Taiwan Share House", "we", "us"), including our website (taiwansharehouse.com) and our official customer service accounts on Facebook Messenger, Instagram, and LINE (collectively, the "Services"). By using the Services, you agree to these Terms.

1. Our Services

Taiwan Share House provides shared apartment and coliving rental services in Taiwan. Through the Services, we provide information about our accommodation and customer support, including automated replies and assistance from human customer service agents.

2. Enquiries and Responses

Messages sent through our customer service channels are answered on a best-effort basis during business hours. Response times are estimates and are not guaranteed. Information provided through customer service channels, such as prices, availability, check-in and check-out times, and house rules, is for reference only. If there is any difference, the terms of the signed rental agreement prevail.

3. Acceptable Use

You agree not to use the Services to send unlawful, harassing, fraudulent, or spam content, to impersonate another person, or to interfere with the operation of the Services.

4. Bookings and Contracts

Accommodation bookings are subject to separate written rental agreements. Nothing on the website or in customer service replies constitutes a binding offer or contract unless it is confirmed in a signed agreement.

5. Intellectual Property

All content on our website, including text, images, and logos, belongs to Taiwan Share House or its licensors and may not be reproduced without permission.

6. Disclaimer and Limitation of Liability

The Services are provided on an "as is" basis. To the extent permitted by law, Taiwan Share House is not liable for indirect or consequential damages arising from the use of the Services.

7. Privacy

Our collection and use of personal data is described in our Privacy Policy:
https://taiwansharehouse.com/about/privacypolicy

8. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page and takes effect when posted.

9. Governing Law

These Terms are governed by the laws of the Republic of China (Taiwan).

10. Contact Us

📧 service@taiwansharehouse.com
🏢 Taiwan Share House Co., Ltd.

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